We are on the east coast and our shipping time is cut off at 2:00pm EST.
Shipping Information:
- $5.00 Flat Rate - Shipping is available on all orders shipping within the United States and Puerto Rico! Your order will typically ship within 1-3 business days of purchase from our warehouse in Bristol, PA. Please allow appropriate time for delivery from the time of shipping. Estimated delivery times range from a few days to 2 weeks depending on your delivery address.
- Free Shipping - Is available for orders total of $49.00 or more, within the USA (Not including Alaska and Hawaii).
- Canada - Shipping to Canada is a flat rate of $30.00 Only.
- Hawaii /Virgin Islands /Alaska - Shipping is a flat rate of $30.00 Only.
Expedited Shipping Rates:
- $11.95 Expedited Priority Shipping is available when you need to get your order faster. These orders ship via Postal Priority Service and typically take under 1 week to receive. Please keep in mind that orders ship from the east coast and please allow appropriate time for delivery.
- If your purchase is very time-sensitive or is needed ASAP, we suggest selecting a UPS delivery shipping method at time of checkout. Next Day Air, 2nd Day, 3 Day, and UPS Ground are available to speed up your delivery - UPS Rates Apply. These options are available during checkout. Please note these services are counted in business days and that weekends are not counted.
International Shipping:Shipping to Canada is now available for a $30 flat rate charge. We also ship to APO/Military addresses at our standard rates.
Returns and Exchanges: Our 30 Day Money Back Guarantee!
- We hope that every purchase from us satisfies your needs, but in the event that you need to make a return we are happy to offer a full product refund if your purchase is returned within 30 days of receipt.
- Please note that shipping charges will not be refunded.
- To receive a full credit, product must be returned in new / unused condition. Please return product with all original parts, paperwork and accessories to ensure full credit.
- Returned product that is damaged or missing parts are not eligible for a refund.
- Restocking fees may apply for opened/used items.
- Please contact a customer service representative if your product was damaged upon receipt.
Please contact us for a Return Authorization Number (RMA) prior to returning.
If you wish to make an exchange or return please send to:
Health and Body Store
attn: Exchanges/Returns
66 ASH CIRCLE
WARMINISTER , PA 18974
Cancellation Policies:
- If you have placed an order and wish to cancel, please call 888-316-6334 and/or email us at: websalescustomerservice@healthandbodystore.com ---------------------------------------------------------------------------------------------------------------------
- Manufacturer's Warranties: Products we offer often include manufacturer warranties that may cover defects/damages. For specific information on the manufacturer's warranty please contact the manufacturer directly.Product Repairs: If an item you have purchased is malfunctioning or fails to work properly, please contact the manufacturer.---------------------------------------------------------------------------------------------------------------------